Information regarding the coronavirus COVID-19


Health situation Coronavirus - last update: March 31, 2020 8.00 pm

The measures taken with regard to the corona virus also have an effect on the business operations of Holidaypark De Pier. We are happy to inform you about all measures that we have had to take and which will take effect immediately.

RIVM

Holiday park De Pier closely follows the developments surrounding the corona virus. We want you to start your holiday with peace of mind and have a nice stay with us. With the entire sector, we are in contact with the National Institute for Public Health and the Environment (RIVM) and the GGD so that we always have the correct and latest information. We strictly follow their advice. The guidelines can be found on the website of the National Institute fo

General situation

Holiday park De Pier will remain open. In accordance with the guidelines of the RIVM, we take additional measures that protect your good health, avoid risks and unburden you. For example, we cleanh frequently visited places extra thoroughly and have provided disinfectant gels in those places. 

Cancellation and rebooking

Guests who have booked a stay at Holiday Park De Pier until 1 June (including reservations with arrival on 1 June) are welcome in the holiday homes, safari lodges and camping pitches. As a guest you have three options:

  1. You just decide to come to Holiday Park De Pier. Despite the limitations in facilities, we will do everything we can to offer you a nice stay.
  2. You decide to move your reservation to a later time this year. The reservation can be moved to a stay in 2020. The following conditions then apply:
  • Bookings can be made free of charge for stays between now and 1 June 2020;
  • We consider guests who live abroad depending on the situation in the country concerned;
  • Conversion to data based on availability;
  • If the new period is for a more expensive period, you pay the difference;
  • If the new period is for a cheaper period, you will not receive a refund;
  • We confirm the rebooking by e-mail so please request this by e-mail.
  1. You request a voucher. When you have booked directly with us, you will receive a voucher that is valid indefinitely. The conditions for a voucher then apply:
  • For stays between now and June 1, 2020 it is possible to request a voucher;
  • We consider guests who live abroad depending on the situation in the country concerned;
  • This voucher has a value of the already paid part of the holiday booked by you;
  • If the new period is for a more expensive period, you pay the difference;
  • If the new period is for a cheaper period, you will not receive a refund;
  • We will confirm the request for the voucher by e-mail so please request it by e-mail;
  1. You decide to cancel your stay. Although we are sorry not to welcome you to our park now or later, according to the applicable cancellation conditions:
  • If a reservation is canceled, cancellation costs are due. These amounts are 30% of the total amount up to 30 days before the day of arrival and the full total amount if canceled from the 30th day before arrival or later.

Pay attention; if you have booked through a touroperator, please contact this touroperator yourself. They can inform you about their own conditions.

The normal general and additional conditions apply to bookings with a stay from 1 June.

Facilities and animation

Until 1 June 2020, De Huyskamer (catering) and the sanitary building will not be accessible and the swimming pool will remain closed. The animation and other events will also be canceled. The laundry and chemical toilet are open with a number of conditions:

  • Disinfectant gels are available to clean faucets and handles;
  • Keep your distance while waiting inside and outside;
  • The spaces will be cleaned several times with disinfection material. Also give the plumbing nurse the required space to work.

De Huyskamer (restaurant) is not accessible, but we try to offer the opportunity to take out food at regular intervals. Information about this will be published at the reception and at De Huyskamer (restaurant).

Having said this, we as a team wish you a wonderfully relaxed stay at our park. We will do everything to make this stay pleasant, but also safe.

Have a great holiday!

Rems, Nikki & Peppe

And all employees of Holiday Park de Pier