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I have a question about the voucher I received
Have you received an email from us with a voucher? You can find more information about redeeming the voucher, the frequently asked questions and the conditions at www.depierrecreatie.com/voucher.
Can I book a holiday with a rebooking guarantee?
To give you more flexibility for a carefree holiday, you can use our free exchange guarantee. Free rebooking is possible once up to 14 days (arrivals until 1 July) or 28 days (arrivals from 1 July to 3 September) before arrival. View all conditions on www.depierrecreatie.com/rebooking-guarantee.
Which measures has Holiday Park De Pier observed with regard to the corona virus?
Following the measures taken by the government and from its own considerations, Vakantiepark De Pier started far-reaching safety and hygiene measures more than 10 weeks ago. All these measures and work processes were subsequently changed and expanded step by step. Read here our extensive information with all measures taken by us at our holiday park.
How does Holiday Park De Pier deal with rebooking and canceling with regard to the corona virus?
On www.depierrecreatie.com/information-coronavirus you can find everything about how Holiday Park De Pier deals with rebookings and cancellations.
Can I still go on holiday because of the corona virus?
Partly thanks to the measures taken, our holiday park is and will remain open and you are most welcome. Our holiday park is spacious and lies against the Bedafse Bergen, a nature reserve where there is plenty of space to enjoy the peace and the surroundings. In addition, all our holiday homes are detached and you have no / little contact with other holiday guests. Naturally, we follow RIVM's developments and guidelines closely. We will keep you informed at www.depierrecreatie.com/information-coronavirus.
What happens if the corona virus is detected at Holiday Park De Pier?
Holiday Park De Pier has close contact with RIVM. When the coronavirus is detected at our holiday park, the medical and health authorities are immediately informed. Procedures for infectious diseases are then immediately started.
Are the facilities at Holiday Park De Pier closed?
From 1 June 2020, De Huyskamer (catering) will be open again. The sanitary building will open from July 1, 2020. The pool will remain closed for the time being until we know what the protocol is and how we can safely organize it. The animation and other events will also be canceled. The laundry and the chemical toilet are open with a number of conditions:
- Disinfectant gels are available to clean faucets and handles;
- Keep your distance while waiting inside and outside;
- The spaces will be cleaned several times with disinfection material. Also give the housekeeper the required space to work.
De Huyskamer (catering) will be partly accessible from 1 June and we try to offer the opportunity to collect food at regular intervals. Information about this will be published at the reception and at De Huyskamer (catering).